How soon can I receive an answer to my question?
Submitting your question via our Quick Answers system is the fastest way to receive feedback or answers. Here is our schedule below based on when you submit a question:
During normal business hours (excluding holidays)
Monday-Friday 8AM-6PM CST - within 1 hour
Holidays and If Holiday falls on the Weekend
Same business day
Non Holiday Weekends
Saturday-Sunday - within 1 hour
After hours 6PM - 8AM Central Standard Time
Same business day