I didn't get a download link!

Immediately after your purchase has processed, you will get redirected to a receipt/thank you page. From there, you will get instructions and a link to GO TO DOWNLOADS in your account. Click on that link and your order summary will appear. Templates will have a DOWN ARROW link which you need to click to access the downloads page for your purchase.

Alternatively, you will receive an email with your receipt and a DOWNLOAD FILES link within your order summary in your invoice. Check your junk folder if you do not see the invoice/receipt in your INBOX. See below for where it is exactly in your receipt invoice sent to your email.

You may also contact us to send you the link manually. All of our digital download links have been tested thoroughly so we are certain they all work. Once you click a file link for download, it will go into your DOWNLOADS folder unless you specify a different location. So please check that folder first.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.